Privacy Policy

Effective Date: June 1, 2025

Next Chapter Recovery Coaching ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with British Columbia's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Collection of Personal Information
We collect personal information that you voluntarily provide when you:

  • Contact us via website, email, or phone

  • Submit a form or inquiry

  • Interact with us through our site or social media

This information may include your name, email address, phone number, IP address, and any details you choose to share.

2. Use of Personal Information
Your information is used to:

  • Respond to inquiries and provide coaching services

  • Communicate with you about appointments, services, and updates

  • Improve our website and online offerings

  • Meet legal or regulatory requirements

3. Disclosure of Personal Information
We do not sell or trade your information. We may share data:

  • With trusted third-party service providers (e.g., hosting, analytics)

  • When legally required (e.g., subpoenas or legal orders)

4. Cookies and Tracking Technologies
We use cookies and similar technologies to understand website usage and improve your experience. These include:

  • Google Analytics

  • Google Tag Manager

  • Facebook Pixel

  • Squarespace Analytics

  • Other digital tools that may collect or share data with third parties

You can control cookie preferences through your browser settings.

5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Security of Personal Information
We take reasonable precautions to protect your information. However, no method of transmission over the Internet is completely secure.

7. Your Rights
You have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your data (subject to legal limits)

  • Withdraw consent at any time

To make any requests, email us at: info@nextchapterrecoverycoaching.ca

8. Third-Party Links
Our site may contain links to other websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Policy
We may update this policy from time to time. Revisions will be posted here with the new effective date.

10. Contact Us
For any questions or concerns about this Privacy Policy, contact:

Next Chapter Recovery Coaching
Comox, British Columbia
Email: info@nextchapterrecoverycoaching.ca